Agents of Care
A suite of pre-trained, voice-activated AI agents that automate scheduling, intake, referrals, prior authorization, and patient access around the clock.
Agents of Care is a suite of seven pre-configured AI agents for high-volume healthcare operations. It includes a Scheduling Agent, Protocol Intake Agent, Referral Agent, Authorization Agent, Care Gap Closure Agent, HCC Coding Agent, and Patient Access Agent. Each agent is voice-activated, operates 24/7, and leverages Innovaccer's Data Activation Platform for full patient context. The platform meets NIST CSF, HIPAA, HITRUST, SOC 2 Type II, and ISO 27001 compliance standards.
Use cases
Automating patient appointment scheduling
Managing referral workflows to specialists
Closing care gaps through proactive outreach
Handling routine patient inquiries multilingually
Integrations
Innovaccer Data Activation Platform
Epic
Oracle Cerner
MEDITECH
Expected outcomes
Reduced administrative burden on clinical staff
Improved patient engagement
Increased care gap closure rates
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Company
Innovaccer
San Francisco, USA
Founded 2014
Primary Verticals
Healthcare & Life SciencesGovernment & Public Sector
Functions
Customer ExperienceOperations & Supply ChainIT Operations
Industries
Healthcare & Life Sciences
4
Integrations
4
Use cases
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