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Assembled
Assembled

Assembled Agentic Workflows

No-code orchestration engine that coordinates multiple specialized AI agents to resolve complex, multi-step customer requests end-to-end.

Assembled Agentic Workflows is a visual workflow builder that allows support operations teams to design, test, and deploy multi-step automated processes using plain-language instructions. Each workflow coordinates multiple specialized AI agents that handle different tasks within a single customer journey, automatically enriching interactions with complete customer context including order history, account details, and preferences. The platform provides full decision transparency through audit logs showing which data was used and why each action was taken. Workflows can be activated across chat, phone, and email with a single click.

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Use cases

Automating multi-step refund eligibility checks with order verification

Orchestrating billing adjustments spanning multiple systems

Building proactive outreach workflows triggered by system events

Designing hybrid flows that escalate sensitive cases with full context

Integrations
Zendesk
Salesforce
Shopify
Slack
Notion
Confluence
Intercom
custom REST APIs
Expected outcomes

Consistent resolution quality across all channels with a single workflow definition

Reduced engineering dependency for support automation through no-code design

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Company

Assembled
San Francisco, CA, USA
Founded 2018

Primary Verticals

Retail & E-commerceFinancial Services (BFSI)Healthcare & Life Sciences
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Functions

Customer ExperienceIT OperationsOperations & Supply Chain

Industries

Retail & E-commerceFinancial Services (BFSI)Healthcare & Life Sciences
8

Integrations

4

Use cases

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