Collection Intelligence Platform

The Collection Intelligence Platform is Skit.ai's core AI engine built on a proprietary Large Collection Model (LCM) that predicts collection propensity based on consumer demographics, financial behavior, and debt details. It unifies customer identity and context across CRM, ERP, telephony, and third-party data sources to create actionable cohorts segmented by balance, delinquency, and payment patterns. The platform includes a Journey Builder that converts cohorts into milestone-based engagement structures with customizable content, channel, cadence, and compliance rules per segment. Its iterative modeling capability recalibrates strategies daily and weekly based on interaction outcomes, automatically scaling successful approaches and throttling underperformers within compliance-aware feedback loops.