Communication Agents
AI-powered voice and text agents that handle client outreach 24/7 in English and Spanish across the full personal injury case lifecycle.
Communication Agents is EvenUp's suite of AI-powered voice and text assistants that automate client communication throughout the case lifecycle. The Treatment Check-In Agent conducts automated SMS and voice check-ins to assess care satisfaction, detect treatment gaps, and surface issues requiring follow-up. The agents operate 24/7 with bilingual support and generate case manager summaries highlighting which clients need personal follow-up.
Use cases
Automated client treatment check-ins
24/7 bilingual client outreach
Treatment gap detection and proactive intervention
Case manager workload prioritization
Integrations
SmartAdvocate
Litify
CASEpeer
Expected outcomes
Proactive identification of treatment interruptions in 17%+ of cases
Reduced 30-day treatment gaps
Augmented staff capacity without adding payroll
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Company
Functions
Customer ExperienceLegal & ComplianceOperations & Supply Chain
Industries
Financial Services (BFSI)
3
Integrations
4
Use cases
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