Computer

Computer is DevRev's flagship conversational AI platform that functions as an intelligent enterprise teammate. It is powered by two patented technologies: Computer Memory, a permission-aware knowledge graph that maps complex relationships between teams, customers, and products across the organization, and Computer AirSync, a bidirectional real-time synchronization engine that connects 30+ enterprise data sources while preserving access permissions and compliance requirements. The platform delivers sub-200ms query response times at petabyte scale through multi-region architecture and distributed caching, with proprietary vectorization supporting semantic search across billions of records. Computer includes three purpose-built applications — Support App for automated ticket triage and resolution, Build App for AI-augmented product development and sprint management, and Observe App for session replay analytics and user behavior insights.