HCLTech NetSight
A GenAI-powered virtual network troubleshooting agent that detects telecom anomalies in near real time and recommends corrective actions before customers are impacted.
NetSight is an AI-powered virtual network troubleshooting agent for telecom operators, powered by Google Cloud Gemini and Vertex AI. It continuously analyzes network data streams using advanced machine learning algorithms to detect anomalies in near real time, identify root causes, uncover performance bottlenecks, and suggest corrective actions such as network configuration modifications. The platform brings predictive insights based on historical demand patterns, ticket logs, and external data sources, correlating faults from fault management systems with network performance spikes. It is listed on Google Cloud's Agent Finder marketplace and enables operators to shift from reactive to proactive network management.
Use cases
Proactive network anomaly detection and automated root cause analysis
Real-time performance bottleneck identification across RAN networks
Predictive network demand forecasting based on historical patterns
Customer experience optimization through preemptive fault resolution
Integrations
Google Cloud
Google Gemini
Google Vertex AIfault management systems
Expected outcomes
Shift from reactive to proactive network operations
Reduced mean time to resolution (MTTR) for network incidents
Improved quality of experience (QoE) for end-users
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Company
HCLTech
Noida, India
Founded 1976
Primary Verticals
Financial Services (BFSI)ManufacturingTelecom & MediaHealthcare & Life SciencesRetail & E-commerceAutomotive & MobilityAerospace & DefenseEnergy & Utilities
Functions
IT OperationsData & Analytics
Industries
Telecom & Media
4
Integrations
4
Use cases
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