Journey Builder
An AI-powered low-code platform that enables financial institutions to design, launch, and optimize product journeys with 50+ pre-built connectors and no coding required.
Journey Builder is an AI-powered low-code platform for financial institutions to create, orchestrate, and refine end-to-end customer journeys across fragmented systems without writing code. It features a drag-and-drop workflow builder for visually mapping data inputs, validation steps, and decisioning logic into unified processes. The platform includes over 50 pre-built connectors for digitization, document classification, credit bureaus, KYC, and fraud checks, plus real-time analysis that identifies bottlenecks and automatically fixes issues by reordering, removing, or parallelizing steps. It offers native support for Indian digital rails and compliance frameworks including Account Aggregator, DPDP Act, RBI guidelines, Aadhaar, DigiLocker, and video KYC.
Use cases
Rapid design and launch of digital lending journeys without engineering dependency
Orchestration of multi-step onboarding workflows combining KYC, credit bureau, and fraud checks
Real-time journey optimization through automated bottleneck detection and step reordering
Compliance-ready product journeys with native Indian regulatory framework support
Integrations
50+ pre-built connectors (credit bureaus, KYC providers, fraud detection, document classification)
Account Aggregator
DigiLocker
Aadhaar
video KYC
Expected outcomes
60% reduction in turnaround time to build and launch new product journeys
70% reduction in engineering effort for journey development
3x faster product iteration cycles
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Company
Perfios AI
Bengaluru, India
Founded 2008
Primary Verticals
Financial Services (BFSI)Insurance
Functions
Operations & Supply ChainIT OperationsLegal & ComplianceCustomer Experience
Industries
Financial Services (BFSI)
5
Integrations
4
Use cases
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