Mihup Voice Agent

Mihup Voice Agent is an AI-powered virtual agent that automates routine and complex customer interactions through intelligent, multilingual voice conversations. It handles outbound campaigns for lead qualification, payment reminders, and renewal calls, as well as inbound Tier-1 support queries such as password resets, order status updates, and FAQ responses. The agent uses generative AI to understand natural speech, decipher intent, and provide contextually accurate responses across multiple languages and dialects. It can autonomously execute transactional tasks such as processing payments and updating account details, escalating to human agents only when necessary.