RAY (Razorpay Assistant for You)
AI-powered payments concierge that monitors, codes, and onboards so merchants can focus on growth.
RAY is Razorpay's unified AI assistant suite encompassing three core modules: RAY Concierge, RAY Co-Pilot, and RAY Onboarding Assistant. RAY Concierge functions as a 24/7 real-time payment analyst that monitors over 20 critical metrics, detects anomalies, and alerts businesses before payment failures occur. RAY Co-Pilot is a developer-facing AI tool that generates integration code for Razorpay's payment gateway, tests setups, and simplifies the entire development workflow. RAY Onboarding Assistant accelerates merchant onboarding through AI-powered document analysis, automatic extraction of business and banking details, and auto-filling of application forms. The suite is accessible via WhatsApp, the Razorpay Mobile App, and the merchant Dashboard.
Use cases
Real-time payment failure detection and alerting
Automated merchant onboarding with AI document verification
Payment gateway code generation and integration testing
Conversational business analytics and reporting
Integrations
WhatsAppRazorpay Dashboard
Razorpay Mobile App
RazorpayX Payroll
Expected outcomes
10x faster merchant onboarding
Reduced payment failures through proactive monitoring
Accelerated developer integration cycles
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Company
Razorpay
Bengaluru, India
Founded 2014
Primary Verticals
Financial Services (BFSI)Retail & E-commerceTelecom & Media
Functions
Engineering & DevOpsFinance & AccountingOperations & Supply ChainCustomer Experience
Industries
Financial Services (BFSI)Retail & E-commerce
4
Integrations
4
Use cases
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