Runway Characters
Real-time intelligent avatars that converse, act, and execute tasks across any visual style from a single image.
Runway Characters generates interactive, intelligent avatars from a single reference image across photorealistic, animated, or stylized styles with zero fine-tuning. Characters maintain natural expressions, eye movements, lip-syncing, and gestures during extended conversations. The API enables full customization of voice, personality, knowledge base, and executable actions, allowing avatars to create tickets, process orders, and pull from knowledge bases in real-time video interactions.
Use cases
AI-powered customer support with branded avatars
Interactive sales demonstrations
Employee training assistants
Brand mascot interactions
Integrations
Runway API
enterprise knowledge bases
order management systems
ticketing systems
Expected outcomes
Human-like conversational AI with visual presence
Branded experiences without custom training
Real-time task execution in video conversations
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Company
Runway
New York, USA
Founded 2018
Primary Verticals
Telecom & MediaRetail & E-commerceManufacturingEducation
Functions
Customer ExperienceSales & MarketingHR & Workforce
Industries
Retail & E-commerceFinancial Services (BFSI)Healthcare & Life SciencesTelecom & MediaEducation
4
Integrations
4
Use cases
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