Sarvam Samvaad
Multilingual conversational AI agents that connect to enterprise tools, use business data, take action, and deliver insights across voice, WhatsApp, and web channels.
Sarvam Samvaad is an enterprise conversational AI platform that deploys intelligent, human-like agents capable of handling complex workflows in 11 Indian languages plus English. The platform supports multi-agent orchestration, cross-channel memory and context retention, and real-time sentiment and intent analytics with sub-500ms latency. It integrates with enterprise systems including CRMs, banking platforms, and payment systems to automate customer-facing and back-office workflows. Deployment options include fully managed cloud, private cloud/VPC, and on-premises air-gapped environments for regulated industries.
Use cases
Automated payment collection and loan follow-up calls
Inbound customer support and helpdesk across voice and messaging
Cart recovery and appointment booking for retail and healthcare
Citizen services automation for government agencies
Integrations
WhatsAppCRM platforms
banking systems
payment gateways
enterprise databases
Expected outcomes
Reduction in customer service costs through automated multilingual conversations
Increased sales conversion rates via proactive outbound agent engagement
Improved citizen service accessibility through vernacular language support
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Company
Sarvam AI
Bengaluru, India
Founded 2023
Primary Verticals
Financial Services (BFSI)Government & Public SectorRetail & E-commerceHealthcare & Life SciencesEducation
Functions
Customer ExperienceSales & MarketingOperations & Supply ChainFinance & Accounting
Industries
Financial Services (BFSI)Retail & E-commerceHealthcare & Life SciencesGovernment & Public SectorEducation
5
Integrations
4
Use cases
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