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TCS (Tata Consultancy Services)
TCS (Tata Consultancy Services)

TCS BaNCS AI Compass

A no-code AI agent platform embedded in TCS BaNCS that lets banks and securities firms build, train, and deploy intelligent agents for onboarding, underwriting, and compliance.

TCS BaNCS AI Compass integrates machine learning, deep learning, generative AI, and pre-built intelligent agents into the existing TCS BaNCS banking and securities platform. It features a no-code, configurable interface that allows teams to quickly build, train, test, and deploy AI agents without writing code or moving data outside secure zones. Pre-built agents support use cases such as customer onboarding, credit underwriting, tailored query resolution, tax treatment prediction, and complex document interpretation. The platform includes built-in guardrails including audit logging, data lineage tracking, systematic bias testing, and traceable workflows to meet enterprise and regulatory standards.

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Use cases

Customer onboarding automation (reduced from 48 hours to 15 minutes)

Credit underwriting and risk assessment

Securities event classification and tax treatment prediction

Multi-channel query resolution for retail banking

Integrations
TCS BaNCS core banking platform
TCS BaNCS securities services
Expected outcomes

Accelerated customer onboarding through AI-driven automation

Improved securities event classification accuracy across large record volumes

Reduced query resolution costs through AI-powered self-service

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Company

TCS (Tata Consultancy Services)
Mumbai, India
Founded 1968

Primary Verticals

Financial Services (BFSI)ManufacturingTelecom & MediaHealthcare & Life SciencesRetail & E-commerceEnergy & UtilitiesGovernment & Public Sector
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Functions

Customer ExperienceFinance & AccountingLegal & ComplianceData & AnalyticsOperations & Supply Chain

Industries

Financial Services (BFSI)
2

Integrations

4

Use cases

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