Automated voice AI that handles routine healthcare phone calls like benefits investigations and patient outreach so staff can focus on higher-value work.
Tennr Voice AI is an automated phone calling capability embedded in the Tennr platform, designed to eliminate phone-based bottlenecks in pre-visit workflows. The system initiates and manages multiple simultaneous calls for tasks such as payor benefits investigations, documentation follow-ups, patient welcome and order confirmations, and resupply outreach. It detects missing information within minutes of receiving a referral and automatically places calls to retrieve what is needed. The feature operates within the Tennr platform rather than as a standalone tool.
Automated payor benefits investigation calls
Patient welcome calls and order confirmations
Documentation follow-up calls to referring providers
Resupply outreach for active referrals
Increased patient throughput without proportional staff increases
Reduced time on routine phone tasks
Faster retrieval of missing insurance and documentation
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