A cloud-native orchestration platform that coordinates AI agents, RPA bots, and human workers in unified, end-to-end enterprise workflows.
UiPath Maestro is an enterprise orchestration layer that serves as the central control plane for managing complex, long-running business processes. It enables organizations to model workflows using BPMN and define business rules with DMN, coordinating multiple actors including RPA bots, AI agents, human workers, and APIs within a single process. Maestro supports hybrid orchestration with human-in-the-loop capabilities, routing tasks to appropriate humans when AI confidence is low or exceptions occur. The platform provides real-time monitoring dashboards, centralized compliance tools with automatic logging and versioning, and case management capabilities for claims, loans, disputes, and investigations.
Insurance claims processing automation
HR onboarding orchestration
Order-to-cash process optimization
Compliance review cycle automation
95% agent reliability with proper configuration
40-60% reduction in human review time
45% reduction in resolution times
65% improvement in first-time accuracy for order-to-cash processes
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