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Whatfix
Whatfix

Whatfix Authoring Agent

An AI agent that generates fully configured in-app guidance experiences from natural language prompts, enabling non-technical teams to publish at scale.

Whatfix Authoring Agent uses generative AI to transform plain-language instructions into in-app content such as pop-ups, walkthroughs, tooltips, and advanced visibility rules. Powered by ScreenSense, Whatfix's proprietary context engine, it interprets user context and real-time intent within any application. The agent enables training teams, product owners, and application administrators to publish guidance content at scale without coding or design skills. It also automatically keeps product guidance aligned with ongoing system changes, reducing manual maintenance overhead.

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Use cases

Rapid creation of in-app walkthroughs and training content for enterprise software rollouts

Automated generation of contextual pop-ups and tooltips for change management

Scaling guidance content production across multiple enterprise applications

Onboarding content creation for complex ERP, CRM, and ITSM platforms

Integrations
Whatfix DAP
Salesforce
SAP
Oracle
Workday
ServiceNow
Microsoft Dynamics
Expected outcomes

Reduced content creation time from hours to minutes per in-app experience

Decreased reliance on IT teams for guidance content production

Improved software adoption rates

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Company

Whatfix
San Jose, California, USA / Bengaluru, India
Founded 2014

Primary Verticals

Financial Services (BFSI)Healthcare & Life SciencesManufacturingRetail & E-commerceGovernment & Public SectorEducation
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Functions

IT OperationsHR & WorkforceCustomer ExperienceOperations & Supply Chain

Industries

Financial Services (BFSI)Healthcare & Life SciencesManufacturingRetail & E-commerceGovernment & Public SectorEducation
7

Integrations

4

Use cases

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