This IT Pro report highlights a growing identity and access control crisis in enterprise AI. IBM's 2025 Cost of a Data Breach report reveals that while 13% of organizations have already experienced AI-related breaches, a staggering 97% lack adequate access controls for AI systems. The surge in non-human identities—such as service accounts, automation bots, API keys—is outpacing governance frameworks. This indicates a critical enterprise risk: as agentic workflows and multi-agent orchestration become commonplace, robust identity and control measures must catch up or risk severe operational exposure.
IT ProAt its AI World Tour in London, Oracle introduced Fusion Agentic Applications—pre-trained AI agent teams embedded directly into Oracle Fusion Cloud Applications. These agentic apps (e.g., for HR, supply chain, payroll, CX) proactively drive defined business outcomes using persistent enterprise context while adhering to existing governance guardrails. Oracle also expanded the AI Agent Studio within OCI to allow natural-language building, editing, and orchestration of these agents, with support from a network of over 63,000 certified experts.
IT ProMicrosoft is rolling out Wave 3 of its M365 Copilot, which includes a new Agent 365 feature along with enhanced security, analytics, and compliance. Effective May 1, 2026, Agent 365 is available at $15/user, with a bundled 'Frontier Suite' (E7) offering—including Agent 365, Microsoft Entra, Defender, Intune, and Purview—for $99/user/month. This launch integrates agentic capabilities into the enterprise productivity suite, backed by strong governance and identity controls.
Windows CentralIFS, an industrial AI software provider, reported for the fiscal year ending December 31, 2025: Annual Recurring Revenue (ARR) growth of 23% YoY, Cloud revenue up 30% YoY, Net Retention Rate (NRR) of 114%, Operating margin expansion of 5 percentage points, and Customer satisfaction (CSAT) of 87%. They attribute this growth to scaling AI—through tools like IFS Nexus Black™ and IFS Agent Studio (allowing creation of agentic digital workers)—across manufacturing, asset maintenance, supply chain, field service, and warehouse operations. Strategic partnerships with Anthropic, Microsoft, Siemens, and Boston Dynamics further accelerated deployments.
PR NewswireGCCs that build and operationalize agentic AI governance frameworks, identity controls, and observability layers can position themselves as strategic partners in AI-driven transformation, rather than back-office execution centers.
Enterprises can reduce integration timelines and increase ROI by leveraging established ecosystems like Oracle's certified network or Microsoft's Frontier Suite.
Adopt enterprise AI models tailored to vertical needs—e.g., supply chain, HR, customer service—to improve productivity and operational agility, taking cues from successful IFS deployments.
Agent credentials and access control gaps can inadvertently grant broad, unchecked permissions, resulting in security blind spots and attack surfaces if not tightly governed.
Without robust identity and role-based access control (RBAC), enterprises face increased risks of unauthorized data manipulation and breaches in automated systems.
Entrenching enterprise workflows deeply within a single vendor's ecosystem increases dependency and switching costs, potentially stifling innovation and flexibility.