Hexaware
“Your partner in digital and AI-led business transformation.”
Overview
Analyst Summary
Hexaware positions itself as an agile, customer-focused IT services partner specializing in automation, cloud, and AI-driven transformation. Through Tensai and its portfolio of accelerators, Hexaware helps enterprises modernize operations, automate processes, and enhance customer experiences with AI at the core.
Positioning
- Tensai Platform: AI and automation platform for intelligent enterprise operations.
- Customer-Centric Approach: High customer satisfaction with agile, outcome-focused delivery.
- Industry Focus: Strong presence in BFSI, healthcare, travel, and manufacturing.
- Automation Excellence: Leading capabilities in RPA, intelligent automation, and process optimization.
- Cloud Modernization: Strong partnerships with hyperscalers for cloud transformation.
- Nearshore Advantage: Strategic delivery centers enabling effective collaboration.
Capabilities
AI Advisory & Reinvention
AI strategy, automation roadmaps, cloud modernization, and digital transformation consulting.
Platformized Delivery
Tensai and automation accelerators provide modular components for rapid AI deployment.
Agentic AI Systems
Agents for process automation, customer service, IT operations, and business workflow optimization.
Responsible AI & Compliance
AI governance, compliance automation, and responsible deployment frameworks.
Industry Packs
Solutions for banking operations, healthcare administration, travel modernization, and manufacturing automation.
Flagship Platforms & IP
Tensai
RPA, cognitive automation, and process intelligence
RapidX
Pre-built solutions and rapid deployment templates
Hexaware Cloud Suite
Migration, modernization, and managed services
Amaze
Personalization, engagement, and journey optimization
Proof Points
- Tensai platform deployed across hundreds of enterprise automation programs.
- High customer satisfaction scores driving strong client retention.
- Strong growth in AI and automation services across key industries.
- Recognized for delivery excellence and customer-centric approach.