Ada

Toronto, CanadaFounded 2016

Ada is an AI-native customer service automation platform that enables enterprises to automatically resolve customer inquiries across messaging, voice, email, and social channels using agentic AI powered by its proprietary Reasoning Engine. The platform supports 50+ languages and integrates with business-critical systems to deliver omnichannel customer experiences at scale.

Primary Verticals

Retail & E-commerceFinancial Services (BFSI)Telecom & MediaHealthcare & Life Sciences

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Agents by Ada

Ada AI Messaging

Ada

Always-on AI messaging agent that delivers personalized customer support across web, mobile, social, and SMS channels.

Customer Experience/Retail & E-commerce

Ada Voice

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Generative AI-powered voice agent that autonomously resolves customer phone inquiries with natural, human-like conversations.

Customer Experience/Retail & E-commerce

Ada AI Agent

Ada

AI-native customer service agent that autonomously resolves enterprise support inquiries across channels and languages.

Customer Experience/Retail & E-commerce