Uniphore

Palo Alto, USAFounded 2008

Uniphore is a business AI company that provides an enterprise platform combining conversational AI, emotion AI, and agentic automation to power customer service, sales, marketing, and HR functions. Its Business AI Cloud platform integrates data, knowledge, models, and AI agents in a composable, sovereign architecture for enterprise deployments.

Primary Verticals

Financial Services (BFSI)Telecom & MediaHealthcare & Life SciencesRetail & E-commerceManufacturing

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Agents by Uniphore

Sales Interaction Agent

Uniphore

AI-powered sales copilot that delivers real-time buyer sentiment analysis and post-meeting intelligence to close deals faster.

Sales & Marketing/Financial Services (BFSI)

CDP Agent

Uniphore

AI-native customer data platform that transforms interaction data into real-time marketing intelligence with zero-copy architecture.

Sales & Marketing/Retail & E-commerce

Conversation Insights Agent

Uniphore

Gen AI-powered conversational intelligence that extracts actionable insights from every customer interaction using natural language queries.

Customer Experience/Financial Services (BFSI)

Self-Service Agent

Uniphore

Emotionally intelligent virtual agent that engages like a human across voice, chat, and text channels.

Customer Experience/Financial Services (BFSI)

Real-Time Guidance Agent

Uniphore

AI-powered in-call copilot that equips contact center agents with instant guidance, contextual knowledge, and automated after-call work.

Customer Experience/Financial Services (BFSI)