Haptik

Mumbai, IndiaFounded 2013

Haptik is a conversational AI platform that builds enterprise-grade AI agents for customer experience across chat, voice, and messaging channels. The platform supports 100+ languages across 10+ channels and serves industries including retail, fintech, healthcare, travel, and education.

Primary Verticals

Retail & E-commerceFinancial Services (BFSI)Healthcare & Life SciencesTelecom & MediaEducation

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Agents by Haptik

Smart Agent Chat

Haptik

An omnichannel live agent workspace with built-in AI co-pilot that augments human agents with real-time intelligence.

Customer Experience/Retail & E-commerce

Interakt

Haptik

A WhatsApp-first AI agent platform that brings enterprise-grade automation to small and medium businesses.

Customer Experience/Healthcare & Life Sciences

Voice AI Agents

Haptik

Enterprise-grade AI voice agents that handle inbound and outbound calls with sub-second latency and human-like conversation.

Customer Experience/Retail & E-commerce

Contakt

Haptik

A generative AI-powered customer experience suite that unifies AI assistants, agent co-pilots, and intelligent analytics into a single platform.

Customer Experience/Retail & E-commerce